Streamlining divisional operations at Breedon Group

Breedon is a leading construction materials group, producing a wide range of aggregates, cement and specialist concrete products.

It operates two cement plants and an extensive network of quarries, asphalt plants and ready-mixed concrete plants, together with slate production, concrete and clay products manufacturing, contract surfacing and highway maintenance operations.  The Group employs over 3,500 people and has around a billion tonnes of mineral reserves and resources.

Breedon has established a strong reputation for innovation within its industry and has continually developed market-leading products which help developers, housebuilders, architects and specifiers to save time and money and reduce their environmental impact.

It is split into three divisions – Great Britain (GB), Ireland and Cement. The first two are fully integrated aggregates and downstream products businesses, while the latter is a major producer of bulk and bagged cement.

Breedon is a longstanding Quiet Storm client, and we’ve completed several major projects together over the years.

 

A CRM system with ‘Vision’

Recently, we were tasked with creating a new CRM platform for Breedon GB to streamline and simplify its sales and customer operations. It was looking for a bespoke system to help optimise its backend processes and make the business run more efficiently.

Several of its departments were operating in silos, and it needed a central business management hub for recording projects, staff and communications, assigning and managing tasks and workflows, storing important documents, maintaining an audit trail and, crucially, assuring transparency and accountability.

We created a bespoke version of our cloud-based Vision CRM platform, which can be accessed online via tablet or desktop.
On the back of its successful implementation, we were appointed to create a similar system for Breedon Cement, with adaptations and enhancements, to help the division achieve complete visibility of all its operations, whether staff were working from home or remotely during the coronavirus pandemic.

Our cloud hosted solutions offer the same comprehensive suite of applications included in most ERP systems, without the costly hardware infrastructure and maintenance requirements to help users work remotely, efficiently and effectively
They provide unmatched security, reliability, along with the speed of Amazon Web Services, today’s industry-leading cloud hosting provider.

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